Activity 1 - Could it have been avoided?

Theranos was a healthcare technology company founded by Elizabeth Holmes in 2003, with the aim of revolutionizing the blood testing industry. However, it later became embroiled in a scandal that revealed a lack of critical thinking and integrity within the company. By engaging in this case study analysis, students will gain a deeper understanding of the psychological mechanisms that shape critical thinking processes. It will also promote discussion and reflection on the strategies that individuals can employ to improve their critical thinking skills.

Description
This is a real-world case study exercise (Theranos and Elizabeth Holmes), where learners will analyse a case based on psychological mechanisms. They will after a discussion present their results.
Learning Outcomes
After completing this activity, learners will:
  • Understand a real-life situation where critical thinking might have been lacking;
  • Understand the relevance of critical thinking;
  • Be able to describe different psychological mechanisms behind critical thinking (pattern perception, agency detection);
  • Be able to articulate ideas, listen to others, and collaborate effectively in analysing complex case studies;

Materials needed for implementation
  • A Youtube film about the Theranos and Elizabeth Holmes case
  • A4 document about psychological mechanisms, one paper for each group 

Time required
60 min.
Minimum / Maximum group size
4 – 5 per group
Level
Beginner (no prior knowledge required)
Introduction
Explain about the activity and present the case about Theranos and Elizabeth Holmes by showing a Youtube film:

15 minutes 
Activity description
After showing the Youtube film, provide them with a paper about psychological mechanisms

1. Divide the group into pairs, one paper per group. Each group will discuss the following questions:

Q1 - How did pattern perception contribute to the acceptance of false patterns and the belief of Elizabeth Holmes despite insufficient evidence?

Q2 - How did agency detection influence everyone (the public, stakeholders, media) perceptions of Elizabeth Holmes as a charismatic leader and visionary, potentially contributing to the belief in Theranos' revolutionary technology?

Q3 - How did threat management play a role in the response of Theranos and Elizabeth Holmes to critics and concerns about the validity of their technology, and how did it influence everyone’s (the public, media) perceptions of the company's credibility?

Q4 - How did alliance detection influence everyones’s (the public, stakeholders, media) perception of Theranos and Elizabeth Holmes' credibility?

Q5 - How do you think, based on these psychological mechanisms, and critical thinking in general, could this scam have been avoided?  

25 min.


2. Each group presents a summary of their discussion to the large group.

20 min.
Debriefing
Ask reflective questions for the whole group after the presentations:

Q: How did you feel about this case in general?

Q: Do you agree that critical thinking is important to this case?

Q: Are you more likely to use critical thinking more in the future?

10 min
Adaptation to online mode
The exercise works best in a classroom and not in an online environment.
Further resources
-
References
https://www.youtube.com/watch?v=jIqF95qiQSs found on Youtube 
Psychological mechanisms based on handbook E-Book for youth workers on critical thinking and conspiracy theories.
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