Activity 2 - Listen to me!

In most day-to-day conversations, people are generally concerned with what they have to say, less so with what they can learn from the other. Yet being listened to is a fundamental human need.
In order to be willing to trust others, people need to have the feeling their point of view is respected, that someone is willing to hear them out. That is why a listening exercise is a fundamental stepstone towards trustbuilding.

Description
This is a trust-building exercise based on the importance of opening a space for listening.
Learning Outcomes
After completing this activity, learners will:
  • Understand the importance of listening as a skill in relationship-building
  • Be able to express themselves more coherently
  • Be able to better follow the gist of a conversation
  • Be able to relay what they heard to another person
  • Become more willing to engage in cooperative activities with others

Materials needed for implementation
  • Printouts of question cards (1 set per each group of participants)
  • Stopwatch
  • Post-its
  • Pens
  • Flipchart

Time required
45 min.
Minimum / Maximum group size
2 - 24 person
Level
Beginner (no prior knowledge required)
Introduction
Explain to the participants that this activity will open up a space for them to express themselves and be really heard.

Show the group the following video (in English, auto-generated captions are available for other languages:

The School of Life. Why We Need to Feel Heard:
https://www.youtube.com/watch?v=hnQwaVnv-FA

8 min.
Activity description
1. Ask the group several questions. The ones who would answer with ‘yes’ should go to one end of the room, the ones with ‘no’ – to the other end, while the ones who are not certain can stay in the middle.
  • Do you believe that genuine communication is possible?
  • Do you thing you are a good listener?
  • Do you regularily feel listened to?
  • Do you have somebody you can confide in?
5 min


2.  Divide the group into pairs (2-14 participants) or groups of 4 (15-28 participants). Each pair/small group gets one set of question cards. Each participant picks a card and reads the question. Using the stopwatch, count exactly 3 minutes, during which no one can interrupt the speaker. Then, the other person / a person chosen by the speaker has 1 min to summarise what they heard. Afterwards, participants reverse roles. In pairs, each participants answers 2 questions, in groups of 4 – just a single one.
20 min


3.  In the big group, participants can share how the experience was for them:
  • What was it like to speak uninterrupted?
  • What it was like to listen so someone without interrupting them?
  • What was essential to be able to tell the gist of what you heard?
  • What was most challenging?
5 min
Debriefing
On post-its, participants write down what makes a good listener. They put them on the flipchart you should try to summarise what they wrote.
7 min.
Adaptation to online mode
Listening activities depend much on non-verbal cues. Nevertheless. It is possible to conduct the activity in breakout rooms.
References
Inspired by the Darplay game:
https://darplay.com/english/

The School of Life. Why We Need to Feel Heard:
https://www.youtube.com/watch?v=hnQwaVnv-FA
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